Terms and Conditions – Vicamavel

Effective Date: March 12, 2025

Welcome to Vicamavel! By accessing and using our website https://vicamavel.com, purchasing our products, or engaging with our services, you agree to comply with the following Terms and Conditions. These terms govern your use of our website, transactions, and interactions with Vicamavel. If you do not agree with any of these terms, please do not use our services.

1. General Terms

  • This website is owned and operated by Vicamavel, located at:
    📍 2808 Rockford Road, Salt Lake City, Utah, United States
    📞 Phone: 775-206-8868
    📧 Email: info@vicamavel.com
  • By using our website, you affirm that you are at least 18 years old or have parental consent.
  • We reserve the right to modify, update, or discontinue any service without prior notice.

2. Product Information & Availability

  • We strive to provide accurate product descriptions, pricing, and availability. However, errors may occur.
  • Prices and availability are subject to change without notice.
  • We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.

3. Orders & Payment

3.1 Placing an Order

  • Orders are placed via our website https://vicamavel.com.
  • By placing an order, you agree to provide accurate billing and shipping details.
  • Orders are subject to acceptance and confirmation via email.

3.2 Payment Methods

We accept the following secure payment methods:
✔ Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
✔ PayPal, Apple Pay, Google Pay
✔ Other payment methods (if available at checkout)

Important: We do not store payment details. All transactions are securely processed through third-party payment gateways.

3.3 Order Cancellation

  • You may request order cancellation before shipment by contacting info@vicamavel.com.
  • Once shipped, cancellations are not possible. However, you may return the item under our Return & Refund Policy.

4. Shipping & Delivery

  • We offer domestic and international shipping. Delivery times vary based on location and shipping method.
  • Once an order is shipped, you will receive a tracking number via email.
  • Customers are responsible for any customs duties or import taxes for international orders.
  • Vicamavel is not responsible for shipping delays caused by couriers, weather conditions, or customs processing.

For more details, review our Shipping Policy.

5. Returns & Refunds

  • You can return unused and undamaged products within 30 days of delivery.
  • Returns must include original packaging and proof of purchase.
  • Refunds are processed within 5-7 business days after receiving the returned item.
  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

Full details are available in our Refund & Return Policy.

6. Intellectual Property Rights

  • All content, images, logos, and trademarks on our website belong to Vicamavel and are protected by copyright laws.
  • You may not copy, modify, distribute, or use our content without written permission.

7. User Conduct & Restrictions

By using our website, you agree not to:
🚫 Use our website for illegal or fraudulent activities.
🚫 Interfere with website security or attempt unauthorized access.
🚫 Post false reviews, spam, or harmful content.
🚫 Copy or misuse any content from our website.

We reserve the right to suspend or terminate accounts violating these terms.

8. Limitation of Liability

  • Vicamavel is not responsible for any direct, indirect, or incidental damages arising from the use of our website or products.
  • We do not guarantee that our website will be error-free, uninterrupted, or virus-free.
  • Our liability is limited to the amount paid for the product or service.

9. Privacy & Data Protection

  • We collect and use customer data in accordance with our Privacy Policy.
  • Your personal information is protected, and we do not sell your data to third parties.
  • By using our website, you consent to our data collection and usage practices.

10. Third-Party Links & Services

  • Our website may contain links to third-party websites for additional services or information.
  • Vicamavel is not responsible for the content, policies, or security of third-party sites.

11. Governing Law & Dispute Resolution

  • These Terms and Conditions are governed by the laws of the United States and the State of Utah.
  • Any disputes will be resolved through negotiation or arbitration, avoiding court proceedings whenever possible.

12. Changes to These Terms

  • We reserve the right to update or modify these Terms and Conditions at any time.
  • Changes take effect immediately upon posting on our website.
  • Customers are encouraged to review these terms regularly.

13. Contact Information

If you have any questions about our Terms and Conditions, please contact us:

📍 Address: 2808 Rockford Road, Salt Lake City, Utah, United States
📞 Phone: 775-206-8868
📧 Email: info@vicamavel.com
🌐 Website: https://vicamavel.com