Payment Policy – Vicamavel

Effective Date: March 12, 2025

At Vicamavel, we strive to provide a safe, seamless, and secure payment experience for all our customers. This Payment Policy outlines the accepted payment methods, billing process, security measures, and other important terms regarding payments made on our website https://vicamavel.com. By placing an order, you agree to the terms outlined below.

1. Accepted Payment Methods

We offer multiple secure payment options to ensure a convenient shopping experience:

✔ Credit & Debit Cards: Visa, MasterCard, American Express, Discover
✔ PayPal: Secure online payments via PayPal accounts
✔ Apple Pay & Google Pay: Fast, contactless checkout options
✔ Shop Pay & Other Digital Wallets: Available at checkout
✔ Gift Cards & Store Credits: Vicamavel-issued gift cards and store credits

2. Payment Processing & Order Confirmation

  • Immediate Payment Requirement: Full payment is required at the time of purchase to process your order.
  • Order Confirmation: After a successful transaction, you will receive an order confirmation email with details of your purchase.
  • Pending Payments: If your payment is pending, your order will not be processed until the funds are cleared.

3. Currency & Pricing

  • All prices are listed in U.S. Dollars (USD).
  • International Orders: If you are purchasing from outside the United States, your bank may apply currency conversion fees or additional charges.
  • Taxes & Fees: Sales tax, VAT, or import duties may apply based on your location and will be displayed at checkout.

4. Payment Security & Fraud Protection

We prioritize the security of your financial information by using:

🔒 SSL Encryption: All transactions are encrypted to protect sensitive data.
🛡 PCI Compliance: We adhere to strict Payment Card Industry (PCI) security standards.
🚫 Fraud Prevention Measures: Transactions may be subject to verification to prevent fraud.

5. Payment Issues & Declined Transactions

If your payment is declined, consider the following:

❌ Insufficient Funds: Ensure your account has enough balance.
❌ Bank Restrictions: Some banks block online transactions; contact your bank to authorize the payment.
❌ Incorrect Information: Double-check your card details and billing address.
❌ Fraud Detection: Your bank may flag the transaction as suspicious. Contact them for verification.

If you continue to experience payment issues, please contact our customer support team at info@vicamavel.com.

6. Refunds & Chargebacks

  • Refund Processing: Approved refunds will be credited to the original payment method within 5-7 business days.
  • Non-Refundable Fees: Certain fees, such as transaction fees from third-party payment providers, may be non-refundable.
  • Chargebacks: If you dispute a transaction through your bank (chargeback), Vicamavel reserves the right to:
    • Provide evidence to challenge fraudulent claims.
    • Suspend or blacklist accounts engaging in fraudulent chargebacks.

7. Subscription Payments & Recurring Billing (If Applicable)

  • Some products or services may be offered on a subscription basis with recurring payments.
  • By subscribing, you authorize automatic charges on your selected payment method at the agreed intervals.
  • You can manage or cancel your subscription at any time in your account settings.

8. Payment Policy Updates

Vicamavel reserves the right to update this Payment Policy at any time. Any changes will be posted on this page, and customers are encouraged to review it periodically.

9. Contact Information

For payment inquiries or assistance, please contact:

📍 Address: 2808 Rockford Road, Salt Lake City, Utah, United States
📞 Phone: 775-206-8868
📧 Email: info@vicamavel.com
🌐 Website: https://vicamavel.com